DIRECTV

Carbon Power and Light is an authorized

DIRECTV® Retailer

Contact Carbon’s DIRECTV® department

for complete details and the latest special offers at:

307-326-5206 or 1-800-359-0249

1. How many HDTV channels are available from DIRECTV ?

DIRECTV now offers over 80 channels of high definition programming. With the launch of their next high definition satellite, they will be increasing that number to close to 150 national channels and nearly 1500 local channels.

2. What is the purpose for connecting my receiver to my telephone line?

DIREDCTV requires that you connect a phone line to your receiver for billing and ordering purposes only. This connection transmits programming purchase information from the receiver. This important link authorizes DIRECTV subscribers to order pay-per-view movies and events with their remote control and to receive popular sports subscriptions like NFL SUNDAY TICKET™ and NBA LEAGUE PASS. Customers who don't have a continuous telephone connection are not authorized to receive certain sports programming and must call us when ordering pay-per-view offerings. There is a $5.00 service charge on phone orders for pay-per-view movies and events

3. Will the telephone connection interfere with regular telephone usage?

NO, This connection does not interfere with your phone. A modem inside your receiver makes a toll-free call to the DIRECTV billing center computer system in the middle of the night. If the receiver's modem senses that you are using the phone, it will try again later. The modem's call lasts just a few seconds.

4. Why does the system require an access card?

The access card, which comes with each system, acts as a "license plate" for your system. It provides security and encryption information and allows you to control the use of your system. The access card also allows DIRECTV to download billing information specific to your account. The access card is matched to an individual receiver and will not work in any other receiver.

5. Can I paint the dish?

It is okay to paint your dish if you don't use lead-based or glossy paint. Glossy paint could damage the LNB (Low Noise Block) converter by increasing the signal reflection. Also, do not paint the LNB.

6. How do I hook up the satellite dish to my RV?

There are two ways to hook up the satellite dish to your RV:
1) Using professional installation, or
2) Purchasing a self-installation kit and installing it yourself. Contact Carbon Power & Light or your RV dealer for information on professional RV installation.

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